Last Updated: October 2025

At Hollywood Flooring, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or SMS messaging.

1. Information We Collect

We may collect the following information:

Contact Information: Name, phone number, email address, service address.

Service Details: Project type, flooring preferences, photos, property notes.

Communication Data: SMS opt-ins, messages, and preferences.

2. How We Use Your Information

Your data is used to:

Schedule and confirm flooring consultations and installations.

Send reminders, updates, or promotional messages (only with your consent).

Improve our website and customer experience.

We do not sell or share your personal information with third parties for marketing purposes.

3. SMS Messaging and Consent

When you provide your phone number, you agree to receive automated text messages from us related to appointments, scheduling, and special offers.

Message frequency varies.

Reply STOP to cancel or HELP for help.

Message & data rates may apply.

We will not share your mobile number with unaffiliated third parties except as required to deliver our messaging service.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor traffic. You can disable cookies in your browser settings at any time.

6. Your Rights

You may request to update, correct, or delete your personal information by contacting us at the email or address below.

7. Updates to This Policy

We may modify this Privacy Policy at any time. Updates will be posted on this page with the effective date.

8. Contact Us

If you have any questions regarding our Privacy Policy, please reach out:

📧 [email protected]
📍 [Connecticut